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Exchanges & returns

Online purchases


Please note we only ship within Australia.

​All goods are shipped from Brisbane, Queensland, Australia and will be shipped within 1-3 business days subject to stock availability.

Depending on the location of the destination, shipping can take up to 6 days.

BlacKandleS will send a confirmation email when goods are sent, providing email details that have been supplied at the time of purchase.

$12.00 postage & handling for standard delivery to anywhere within Australia

​$24.00 postage & handling for express delivery to anywhere within Australia

We offer free delivery to the local Wynnum/Manly (QLD) area.

Please allow 48 hours from the time of purchase for free delivery option

​If you have any questions or concerns please feel free to contact us at


BlacKandles do not refund for change of mind purchases

In the unlikely event of there being a faulty product please contact us at